Jax qualified for Early Intervention (EI) due to his Spina Bifida and Hydrocephalus. It was through EI that Jax was evaluated by Happiness House and hooked up with his PT (Becca) and his OT (MacKenzie). EI also helped us get him his AFOs. They are also supposed to get us in contact with other services and programs that he might qualify for.
A couple of weeks ago, Sue stopped out for a visit to check-in and discuss a couple of things. One topic of discussion was a program that we may qualify for to help cover the cost of medical supplies and equipment that aren't covered by our insurance or EI. Things like wheelchairs, vehicle and/or home modifications, etc. It will be AWESOME if Jax qualifies for this b/c as he gets older we might require some of these things and they can be uber-expensive. Any little bit of assistance helps and we are truly grateful for it.
The other item of business on Sue's agenda was the idea of switching to a new service coordinator (SC). Sue has been extremely busy due to not only a large case load but some personnel changes. We've actually been noticing this because we've only ever had a handful of visits since Jax was born and that included the initial intake, evaluation and 6 month review. Also, she hasn't been able to respond to emails and voicemails as quickly as she would've liked to.
She mentioned that the new SC, Gail, actually worked for Korpiel Physical Therapy, which is the same company that Becca (Jax's PT) works for. Because Jax spends most of his days in Ontario County at Grandma and Grandpa's house, they thought that Gail would be a perfect fit. She only does EI Service Coordination and has a flexible schedule. She's very willing to meet up with both Jason and I after work in addition to during the day at Grandma and Grandpa's.
We're very sorry to see the change because Sue was very nice, but we think it's definitely for the best. We're very excited to start working with Gail.
We actually met her for the first time last night. Both Jason and I and our parents were all there. We got a little intro on what she does and her experience and then we filled her in on Jackson. Already there are a couple of things that she wants to look into, both program-wise and equipment-wise and is ready to get down to business. I really think we made the right choice. She seems more like another member of the family, rather than a clinical worker and I like that. She also seems like she will be a strong advocate to get Jax whatever he needs. She mentioned that she was probably going to annoy me because she's gonna contact me so much more than Sue did. Bring it on! :)
Welcome to the team Gail!



